Shipping policy

Shipping & Delivery

We offer reliable, plastic-free shipping using eco-friendly packaging – so your order arrives not just beautifully, but sustainably.
All orders are shipped with insurance, giving you peace of mind from the moment your package leaves our hands.

Where We Ship

We currently ship to the following countries:

  • Spain and Portugal

  • Zone 1: Germany, France

  • Zone 2: Italy, Belgium, United Kingdom, Netherlands, Austria, Luxembourg

  • Zone 3: Poland, Czech Republic, Denmark, Hungary, Switzerland

  • Zone 4: Sweden, Ireland, Slovakia, Slovenia, Romania, Lithuania, Latvia, Estonia, Finland

  • Zone 5: Croatia, Serbia, Norway, Bulgaria

Want to order from a different country? Just drop us a quick message at service@iberluffa.com – we’ll be happy to check what’s possible.

Shipping Costs

Shipping fees are calculated automatically at checkout based on your delivery country and order value.
Spend €60 or more and enjoy free shipping to all eligible regions.

Estimated Delivery Time

Orders within the EU typically arrive within 3–7 business days.
As soon as your order ships, we’ll send you a tracking link by email so you can follow its journey.

Returns & Cancellations

Changed your mind? No worries. You can cancel your order within 14 days as long as the items are unused, unopened, and in their original packaging.
Once we receive your return in perfect condition, we’ll refund your payment.
Please note: Return shipping costs are covered by the customer.

Need help with a return or have a question? Just send us a message at service@iberluffa.com – we’re happy to help!

Thanks so much for your trust – and for choosing a thoughtful, sustainable purchase with Iberluffa.